Employees—on the floor and in the stock room—must RetailTEXTwork together seamlessly in order to serve your customers efficiently. Sales associates, cashiers, baggers, stockers, and those in receiving need to relate and communicate successfully. But since human relationships are challenging, hourly employees often have difficulty interacting with each other. Laura MacLeod combines her history as a union employee with her social work skills to help your staff improve their communications. 

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