Cooperation between front of the house (FOH) and back of the house (BOH) is what makes a restaurant succeed. FOH greeters, bartenders, servers and bussers need to respect each other and communicate effectively with BOH cooks, dishwashers and food runners. Laura MacLeod knows your industry from the inside out and uses her social work skills to help your employees strengthen relationships and foster group cohesion. When hourly employees work harmoniously together, their happiness translates to increased productivity and customer satisfaction.

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